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Caring for the Customer Super Series, Fourth Edition (ILM Super Series)
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ISBN
:
9780750658409
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Publisher
:
PERGAMON FLEXIBLE LEARNING
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Subject
:
Business & Management
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Binding
:
Paperback
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Year
:
2002
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3067.0
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2484.0
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Description
With forty well structured and easy to follow topics to choose from, each workbook has a wide range of case studies, questions and activities to meet both an individual or organization's training needs. Whether studying for an ILM qualification or looking to enhance the skills of your employees, Super Series provides essential solutions, frameworks and techniques to support management and leadership development. *Developed by the ILM to support their Level 3 Introductory Certificate and Certificate in First Line Management*Well-structured and easy to follow*Fully revised and updated Was this product information helpful? Yes No Thanks for your comment! Thanks for your vote! Please write your feedback before submitting. Skip var ugcFeedbackTooltip = new FKART.ui.Tooltip({ nearElement: $("body"), cssClass: "ugc-feedback-tooltip", message: ' ' });
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